Ensuring Employees Have the Skills and Knowledge for Business Transformation

When it comes to successful business transformation, it is essential to guarantee that employees have the necessary skills and knowledge to support the effort. To do this, it is important to be explicit in your orientation about goals and objectives, break down change projects into smaller milestones, and celebrate achievements. It is also essential to invest in learning and development opportunities that demonstrate the company's commitment to its employees' future. When it comes to digital transformation, 1,521 people have been part of at least one digital transformation in the past five years in their current or former organizations.

It is necessary to provide these people with the necessary support so they can develop new skills and avoid exhaustion caused by change. In some cases, workers may need to learn a new technical skill to do the work they have always done. It is important to recognize that there may be strong emotional connections to processes and procedures that employees may have been responsible for developing. In traditional sectors such as healthcare or manufacturing, digital technologies are being used to evolve beyond core businesses.

To ensure success, senior leaders and those involved in transformation should motivate employees to experiment with new ideas by rapidly prototyping and allowing them to learn from their failures. It is also important for people who play specific roles for transformation, such as individual initiative leaders and program management or transformation office leaders, to be dedicated full time to the change initiative. This may cause some resistance among those who are unsure of their ability to develop new skills, but the result is not social change. Digital skills are no longer limited to specific departments since digital is embedded throughout the company. To ensure success, it is important to have clear objectives for organizations' key performance indicators and clear communication of the transformation calendar.

The success of new ideas and approaches depends on the capabilities, skills, and mentality of the company's workforce. To ensure successful business transformation, it is essential for companies to invest in learning and development opportunities that demonstrate their commitment to their employees' future. It is also important for senior leaders and those involved in transformation initiatives to encourage employees to experiment with new ideas by rapidly prototyping and allowing them to learn from their failures. Additionally, companies should have clear objectives for their key performance indicators and clear communication of the transformation calendar. By taking these steps, companies can ensure that their employees have the necessary skills and knowledge for successful business transformation.